All of our rings, necklaces and most earrings are crafted from brass and 18k gold plated. And some earrings and rings are made of 925 sterling silver with 18k gold plating. To determine the material of each piece, please refer to the specifications listed under each product.

We recommend keeping your jewelry clean with a soft cloth. Avoid bending to prevent oxidation, and steer clear of contact with oils, lotions, or perfumes. For a comprehensive guide on jewelry care, please visit our jewelry care guide.

We advise against showering with gold-plated jewelry, as prolonged exposure to water can wear off the gold layer.

The lifespan depends on care and frequency of wear. Taking precautions such as removing jewelry before showering, washing hands, and avoiding direct contact with lotions and perfumes can extend its life. Proper storage away from moisture and sunlight is also crucial. Please note that all surface treatments and platings naturally wear out over time.

We recommend avoiding prolonged exposure to swimming pools and saltwater as it can accelerate the wear of gold plating and may affect the overall longevity of your jewelry.

At the moment, we do not provide resizing services. Please refer to our sizing guide before making a purchase to ensure the perfect fit.

We offer a 1 months warranty on manufacturing defects. Please refer to our warranty policy for more details.

Yes, many of our jewelry pieces are handcrafted by skilled artisans. Each piece may have slight variations, adding to its unique charm.

We are committed to ethical sourcing practices. Our materials are carefully selected to meet ethical and environmental standards. For more information, please refer to our ethical sourcing policy.

Yes, we provide gift wrapping options and allow you to include a personalized message with your order. Simply select the gift wrapping option during the checkout process.

We offer a repair service for damaged jewelry within the warranty period. Please reach out to our customer support team with a photo of the damaged item and your request.

To place an order, simply browse our website, select the items you'd like to purchase, and add them to your cart. Follow the checkout process to enter your shipping details and payment information.

Unfortunately, we are unable to modify or cancel orders once they have been placed. Please double-check your order before completing the purchase.

You will receive a confirmation mail after you place your order. That way, you know that we have received your order and are processing it.

You can check the status of your order by logging into your account on our website. Additionally, you will receive email updates regarding the status of your order, including tracking information.

Yes, once your order is shipped, you will receive a confirmation email with tracking information. Use this information to track the delivery status of your order.

If you receive the wrong item or a defective product, please contact our customer support team at support@nyrastudio.com with a photo of the item and your order details. We will assist you with the necessary steps.

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. Please refer to our payment policy for a full list.

Yes, our website uses secure and encrypted payment gateways to protect your credit card information. Your privacy and security are our top priorities.

No, we do not store your payment details on our website. All payment information is securely processed through our payment gateway for each transaction.

Yes, we offer gift cards in various denominations. Gift cards are a great way to share the joy of our jewelry with your loved ones.

The total price at checkout includes the product cost, shipping fees, and any applicable taxes. There are no hidden fees.

Shipping costs vary based on your location and the shipping method selected during checkout. You can view the shipping cost before completing your purchase.

Yes, we offer international shipping. Shipping costs and delivery times vary based on the destination. Please check our shipping policy for more details.

Orders are typically processed within 1-3 business days. Shipping times vary based on your location and the shipping method selected during checkout.

To ensure the security of your order, we are unable to change the shipping address after the order has been placed. Please double-check your shipping information during checkout.

If you experience a delay in receiving your order, please contact our customer support team at support@nyrastudio.com with your order details. We will investigate and provide assistance.

 If you're not at home during the delivery, the carrier will typically leave a notice with instructions on how to reschedule delivery or pick up your package from a local facility.

In order to exercise the right of cancellation and return your order, you must notify us of your decision to cancel the agreement in an unambiguous statement. You can use the standard cancellation form in our Terms of Service, but it is not mandatory.

If you haven’t received your refund 14 days after you have sent your notice, please contact us and we will help you.

We will refund your money no later than 14 days after the day we have received your notice to cancel the agreement of purchase. We will give the refund back to the same means of payment, you used when completing the original transaction.

If you regret your order shortly after you have placed it, you can simply send us an e-mail at support@nyrsastudio.com with your order number, and we will cancel it. If you regret your order, and it has already been shipped, you must wait until you receive the order and then return it.

You have the right to cancel the agreement of purchase without justification within 14 days of the date on which you have come in physical possession of the products. Furthermore, the products must be in the same condition as when you received it. When you return products, you will have to pay the returning cost yourself. Upon return of the products, you will receive the money when we’ve had the opportunity to investigate the returned product.

If you receive a damaged or defective item, please contact us at support@nyrastudio.com with photos of the item and your order details. We will assist you in resolving the issue promptly.

The cost of return shipping is the responsibility of the customer. Shipping costs are non-refundable unless the return is due to a mistake on our part or a defective item.

Yes, we accept returns for international orders. However, please be aware that the cost of return shipping for international orders is the responsibility of the customer.

If you wish to cancel an order that hasn't shipped, please contact us at support@nyrastudio.com with your order number, and we will assist you in the cancellation process.